Elements and Performance Criteria
- Communicate effectively with students
- Use positive and respectful communication styles with students in all situations
- Use active listening techniques
- Explore students interests and concerns through conversation where appropriate
- Communicate clearly guidelines and limits for students' behaviour
- Consider non-verbal cues when interacting with students
- Use communication strategies that are developmentally appropriate for effective interaction and problem solving with students
- Use current recognised good practice techniques of communication
- Communicate with students to maintain the integrity of individual rights, self-determination and personal dignity
- Adapt style and language to accommodate different cultural values, practices and cultural sensitivities
- Conduct interactions with young people in a fair, equitable and positive manner
- Report accurately disclosures that indicate a that a student is at risk of harm in accordance with statutory requirements and organisation procedures